1. What are Taterque's shipping options?
We ship all orders via FedEx Ground or UPS Ground. You can choose your preferred shipping method at checkout.

2. Do you ship internationally?
No, currently we do not ship to international addresses.

3. Can I gift Taterque products?
Yes! Taterque products make great gifts for BBQ lovers. You can order online and have the items shipped directly to the recipient.

4. How can I contact customer service?
You can reach our customer service team at (512) 969-3382 or via email at info@taterque.com. We’re available Monday to Friday from 9 am to 4 pm CST.

1. Do you offer discounts for bulk orders?
For bulk order inquiries, please contact us directly at (512) 969-3382 or info@taterque.com to discuss pricing options.

2. Are Taterque products available in restaurants?
Some Taterque products may be available in local restaurants. Please check with individual locations for availability.

Heating Instructions FAQs

1. Are there any special care instructions for Taterque meats?
Yes, all meats should be thawed completely before heating. Follow specific heating instructions for each type of meat to ensure safety and optimal flavor.

2. What are the heating instructions for Taterque meats?
Each type of meat has specific heating instructions. Please refer to the product details for guidance on how to heat your items safely and effectively.

1. How long does shipping take?
Orders typically take 7-10 days for delivery, depending on the destination and shipping method chosen. Orders placed by 10:00 am CST are processed within 1-3 business days.

2. How are my perishable items packaged for shipping?
Perishable items are shipped frozen with dry ice to maintain freshness. While the dry ice may dissipate during transit, your items should remain cool upon arrival.

1. How should I store my Taterque products?
If unopened and kept frozen, our products can last up to 6 months. Once defrosted, we recommend consuming them within 5-7 days for optimal freshness.

2. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at (512) 969-3382 or info@taterque.com for assistance. We’ll work to resolve the issue promptly.